1. Applicability

These Terms and Conditions apply to all quotations, agreements and services provided by Cupola XS B.V., located in Haarlem, the Netherlands.

These terms apply to coworking memberships, punch cards, venue rental, events, catering and additional services.

The applicable House Rules form an integral part of every agreement.

2. Formation of the agreement

An agreement is concluded after written or digital confirmation of a quotation or reservation.

Quotations are valid for 7 days unless stated otherwise.

Digital acceptance is considered legally binding.

3. Use of spaces

The Client may only use the space for the agreed purpose.

The Client is responsible for the behaviour of employees, guests and any third parties engaged by the Client.

Damage to spaces, inventory or technical installations will be charged based on the actual repair costs or replacement value.

Additional cleaning costs may be charged in case of excessive contamination.

4. Coworking and memberships

Memberships are entered into for the agreed period and can be terminated in accordance with the agreed notice period.

Cupola XS reserves the right to annually index its rates.

Access tags remain the property of Cupola XS. Loss or misuse may be charged.

5. Punch cards

Punch cards are personal and non-refundable.

Punch cards have a limited validity period as stated at the time of purchase.

Reservations that are not cancelled in time may be deducted from the punch card.

6. Events and venue rental

Reservations are final after confirmation.

Cancellations must be submitted in writing.

Cancellation fees may apply in accordance with the quotation or confirmation.

No-shows will be fully invoiced.

Catering is invoiced based on the most recently confirmed number of participants within the agreed deadline.

Exceeding the agreed end time may result in additional charges for extra hours and staff costs.

Changes in the number of participants, room setup or programme may affect the final price.

7. Payment

Invoices must be paid within 14 days unless agreed otherwise.

Statutory interest may be charged in the event of late payment.

Any collection costs will be borne by the Client.

8. Security deposit

Cupola XS may require a security deposit.

The deposit will be settled after inspection of the space and may be used to cover damage or outstanding amounts.

9. Liability

Cupola XS is not liable for loss or theft of personal belongings.

The liability of Cupola XS is limited to the invoice amount of the relevant agreement.

Cupola XS is not liable for indirect damages, including consequential damages, business losses or loss of profit, unless caused by intent or gross negligence.

10. Safety and public order

Clients and visitors must follow the House Rules and safety instructions.

Cupola XS reserves the right to stop an event or deny access if unsafe situations occur, if laws or regulations are violated, or if public order is disturbed.

In case of a fire alarm or emergency, the building must be evacuated immediately.

11. Insurance

The Client is responsible for having appropriate liability insurance.

Cupola XS may require additional insurance for higher-risk events.

12. Changes and availability

Cupola XS reserves the right to change assigned spaces if operational circumstances require this.

Opening hours may be adjusted.

Cupola XS may amend these Terms and Conditions. The most recent version will be published on the website.

13. Image material

Cupola XS may take photographs or video recordings during events and use them for promotional purposes unless the Client objects in writing in advance.

14. Force majeure

Cupola XS is not liable for failures caused by force majeure, including technical failures, government measures or emergencies.

15. Applicable law

All agreements are governed by Dutch law. Disputes will be submitted to the competent court in Haarlem.